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Terms and Conditions

Thank you for shopping with cuddletymehemstitching.com. We've done our best to ensure the privacy and security of your transactions via PayPal. Your personal information will be treated with the highest standards of security and confidentiality. Cuddle Tyme Hemstitching LLC is committed to ensuring your privacy as a customer. 

If you have any questions please contact us at laurie@cuddletymehemstitching.com 

Your personal and contact information will never be sold or shared with anyone!

Shipping Policy:

All items in stock with be shipped within 48 hours via USPS Priority Mail.

Returns and Exchanges:

Return/Exchange Policy: At Cuddle Tyme Hemstitching LLC, we stand behind the quality of our products and want you to be satisfied with your purchase. If you receive a damaged or defective product purchased directly from us, you may return it for a full refund or exchange within 30 days of receipt of purchase. All returns must be unused, unwashed, in the original packaging, and from a smoke-free environment. 

Also, if one of our products has been personalized, monogrammed, or altered in any way, we cannot accept it for refund or exchange. Please note, if your purchase was made with a credit or debit card, including a gift purchase, any refund will be credited back to that account. If you have any questions regarding our return policy, or whether your purchase may be returned, please call us at 702.645.2393 during our regular business hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. PST. You may also contact us through email at laurie@cuddletymehemstitching.com. Please allow 48 hours for a response.