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Returns and Exchanges

Return/Exchange Policy: At Cuddle Tyme Hemstitching LLC, we stand behind the quality of our products and want you to be satisfied with your purchase. If you receive a damaged or defective product purchased directly from us, you may return it for a full refund or exchange within 30 days of receipt of purchase. All returns must be unused, unwashed, in the original packaging, and from a smoke-free environment. 

Also, if one of our products has been personalized, monogrammed, or altered in any way, we cannot accept it for refund or exchange. Please note, if your purchase was made with a credit or debit card, including a gift purchase, any refund will be credited back to that account. If you have any questions regarding our return policy, or whether your purchase may be returned, please call us at 702.682.5670 during our regular business hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. PST. You may also contact us through email at laurie@cuddletymehemstitching.com. Please allow up to 48 hours for a response.